MISSION STATEMENT It’s our mission to empower the working poor and homeless to achieve personal independence through transitional housing, education, accountability and community support.
REPORTS TO: Director of Operations and Development
SALARY: 25 hours a week at $20/hour. Hours may increase during busier times.
POSITION OVERVIEW: The Development and Communications Manager is an important member of the Hillcrest Hope Team. This role is responsible for administering the organization’s communications and some aspects of development. The ideal candidate has an entrepreneurial and creative mindset.
PRIMARY DUTIES AND RESPONSIBILITIES:
Implement strategies for solicitation that will grow annual revenue from individuals and small to medium size businesses: manage all appeal campaigns, manage and monitor online giving initiatives, work collaboratively with other program areas to advance fundraising goals.
Oversee database management, gift processing, development and fulfillment of donor benefits, gift recognition, and mailings.
Assist the Director of Operations and Development on the management and planning of fundraising events and donor receptions.
Assist Director of Operations and Development in the coordination of event logistics to ensure an exceptional donor experience, with a focus on cultivation and stewardship.
Assists Director of Operations and Development in the creation and management of event timelines, program and task lists for all Hillcrest Hope hosted events.
Other duties as assigned.
Communications and Marketing
Utilize the marketing plan to communicate the organization’s activities. Including, but not limited to: graduations, progress reports, spotlights, profiles, press releases and videos via the Organization’s website, social media platforms and eNewsletters, etc.
Monitor or perform any website changes, newsletters, updates, and emails
In coordination with the Leadership Team, develop an Annual Report for investors and community partners
Develop an annual marketing calendar to establish a framework for communication and event planning
Collaborate with staff to create print materials related to fundraising, including talking points and briefings. Work with program staff to understand and communicate effectively about Hillcrest Hope projects and accomplishments to be able to share these with investors, potential investors, and community organizations.
Other duties as assigned
Education – Bachelor’s degree in a related field preferred
Professional designation – None
Knowledge, Skills, and Abilities
Experience in e-communications/social media, digital advertising and its effective use in communications and marketing.
Experience in website technologies and website development preferred.
Experience in video production and photography is a plus.
Graphic design experience a plus.
Ability to work independently and in team situations.
Strong communication and interpersonal skills.
Excellent organizational skills and the ability to multi-task effectively.
Proficiency in the use of computers for:
Behave Ethically: Understand ethical behavior and business practices, and ensure that own behavior and the behavior of others is consistent with these standards and aligns with the values of the organization
Build Relationships: Establish and maintain positive working relationships with others, both internally and externally, to achieve the goals of the organization.
Communicate Effectively: Speak, listen and write in a clear, thorough and timely manner using appropriate and effective communication tools and techniques.
Creativity/Innovation: Develop new and unique ways to improve operations of the organization and to create new opportunities.
Focus on Client Needs: Anticipate, understand, and respond to the needs of internal and external clients to meet or exceed their expectations within the organizational parameters.
Foster Teamwork: Work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness.
Lead: Positively influence others to achieve results that are in the best interest of the organization.
Make Decisions: Assess situations to determine the importance, urgency and risks, and make clear decisions which are timely and in the best interests of the organization.
Organize: Set priorities, develop a work schedule, monitor progress towards goals, and track details, data, information and activities.
Plan: Determine strategies to move the organization forward, set goals, create and implement actions plans, and evaluate the process and results.
Solve Problems: Assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations and/or resolve the problem.
3 to 5 years of experience in a nonprofit section organization preferred.
Development and Communications Manager works 25 hours a week and may be required to work some evenings and weekends. Hours may increase during busier times.
Development and Communications Manager usually works in an office environment, but the mission of the organization may sometimes take them to nonstandard workplaces.
Able to perform the basic functions of the position, including extended hours standing, bending and stretching.
Able to lift and carry supplies and equipment as needed.
Speaks clearly and distinctly to perform extensive communication required with staff, clients, donors, vendors and other third parties.
Appears professional at all times.
TO APPLY: Please email a cover letter, resume, writing sample of no more than 500 words, and a list of three references to [email protected] with “Development & Communications Manager Application” as the subject.